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Lone Star Legal Aid’s Susan Shoppa Makes Sure Her Client Gets the Dentures She Needs

After the dentist extracted all her teeth, Mary had to wait for her new dentures. She was excited to learn they were ready, but when she arrived at her dentist’s office, the staff said she couldn’t have them. Unless she paid out of pocket. The price was $2,600. Mary was devastated. She’d been dropped by her dental insurance, the office […]

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Lone Star Legal Aid’s Caitlin Corey Helps 92-Year-Old Veteran Secure Inherited Home for His Family

When 91-year-old Mr. Fowler, a veteran living in Smith County, reached out to Lone Star Legal Aid for help writing a will, he believed he already had Title to the home he and his late wife shared. But he hadn’t gone through probate after her death, and as he learned from our attorneys, that meant he didn’t legally own the […]

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Lone Star Legal Aid’s Channing Guidry Helps Reverse Unjust Social Security Administration Decision for Disabled Client

Jack is a 25-year-old man living with anxiety, depression, a sleep disorder, and a learning disability with associated mental limitations. He is also a cancer survivor—diagnosed with leukemia at just four years old, which took years of treatment before he went into remission. Jack has been on disability benefits since 2015 and, with no work experience, depends on these benefits […]

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LSLA’s Shawn Salahian Helps Clear a Decade-Old Debt Threat for a Senior on a Fixed Income

At 66 years old, Ms. Olivares lives a quiet life in a modest apartment, relying solely on her Social Security disability income. She doesn’t own a car and had long put behind her the financial strains of the past—until she was served court papers this January over a student loan debt she thought was resolved nearly a decade ago. Back […]

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Public Benefits and Medical Legal Partnership Units Team Up to Win Justice for Unemployment Benefits

Lisa James worked at her job for nearly five years before feeling forced to resign due to a hostile work environment. Despite regularly working more than 40 hours per week, she was denied the overtime pay she was legally owed, and her employer claimed that she quit voluntarily. After being denied unemployment benefits by the Texas Workforce Commission (TWC), Ms. […]

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Lone Star Legal Aid’s Megan Beesley Helps Renter Secure Working Refrigerator

Denise paid more than $2,000 a month to rent her apartment. Her refrigerator broke. Her landlord didn’t fix it correctly. At first it was ok. She told someone in the front office. They gave her $200 for the spoiled food and fixed the refrigerator. But then, the refrigerator failed again. Water leaked everywhere. A month later, the refrigerator stopped working […]

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Lone Star Legal Aid’s Foreclosure Prevention Project Helps Widow and Grieving Mother Keep Her Home

After more than twenty years of marriage, an East Texas woman experienced the sudden loss of her husband. Just a few months later, she faced another devastating loss when her adult daughter also passed away. Jane had been living with her daughter in a home that her daughter had purchased a few years prior. As a result of this loss, […]

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LSLA’s Foreclosure Prevention Project Helps Widow Secure Homeownership, Benefits, and Utilities After Loss

Ms. Rayo came to Lone Star Legal Aid following the death of her husband, facing a complex web of legal and financial uncertainty. Her husband had been the sole owner of their home and the only person listed on the mortgage and utility accounts. As an elderly, Spanish-speaking widow, she was navigating grief, paperwork, and the risk of losing access […]

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Lone Star Legal Aid’s Dana Karni Helped Family Avoid Homelessness at Courthouse Helpdesk

COVID-19 was a difficult time that affected many people. The Smith family in particular faced many financial challenges. George, his wife Madison and their child went through extreme hardships due to both of them losing their jobs, which resulted in them becoming behind on rent for a privately owned property. Their landlord claimed to send them a notice to vacate […]

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Managing Paralegal Gloretta Thornton Restores Medicaid Benefits After Woman Gets “Runaround” for Five Years

Jessica needed medical treatment. Every time she called the Texas Health and Human Services Department (HHSC), she got the “run-around,” she said. The doctor said her Medicaid plan was inactive. HHSC said it was active. Jessica’s Medicaid plan is called QMB (Qualified Medicare Beneficiary). For people on Disability, QMB covers expensive co-pays for treatments like the one Jessica needed. Since […]

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Lone Star Legal Aid’s Amanda Bosley Helps 65-Year-Old Widow Safely Return Home After Hurricane Beryl

When 65-year-old Royce Galbreath reached out to Lone Star Legal Aid, she had already received a denial from FEMA. A widow living with limited mobility, Royce relied on her cane and walker to move around her home, made accessible by a ramp and lift system. But after Hurricane Beryl tore through her neighborhood, her home was no longer the safe […]

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Lone Star Legal Aid’s Sondra Haltom Helps Army Veteran Secure SSDI Benefits After Delays and Denial

After serving in Iraq helping rebuild schools, medical clinics, and places of worship, Ms. Schexnayder came home to a different kind of battle—this time with her health and the Social Security system. She stopped working in 2022 after being diagnosed with breast cancer. Even before the diagnosis, she had been dealing with serious health problems that made working difficult. The […]

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Lone Star Legal Aid’s Susan Schoppa Helped Ms. T Keep More of Her Monthly SSI

When you’re living on a fixed income, every dollar matters. Ms. T, 57, resides with her husband in their quiet home as empty nesters. With both relying on limited Supplemental Security Income (SSI), any unexpected deductions or changes in benefits can create significant financial strain. After her husband was awarded SSI, Ms. T came to Lone Star Legal Aid with […]

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Lone Star Legal Aid’s Amanda Powell Helps Mother Secure Son’s Disability Benefits

For many families, Social Security benefits are a vital source of support. When those benefits disappear unexpectedly, it can truly shake their world. This was the reality for our client, Ms B, a dedicated 45-year-old mother of two, who faced an overwhelming situation when her disabled son’s Supplemental Security Income (SSI) benefits were suddenly stopped. Even though she had tried […]

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Lone Star Legal Aid’s Jonna Treble Protects Veteran from Unfair Eviction

When Landlords Won’t Accept Rent Renters are legally obligated to pay rent. But what happens when a tenant tries to pay—and the landlord refuses to accept it? Unfortunately, that’s what happened to Mr. Kenneth Murray, a 66-year-old veteran, whose story highlights a disturbing housing trend that can leave vulnerable tenants at risk of losing their homes. Mr. Murray is a […]

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LSLA attorney Jonna Treble with her client, Kenneth Murray

Lone Star Legal Aid’s Reagan Campbell Helps Grandmother, Mallory, Protect her Grandchild from Abuser   

Mallory and Nelson exchanged their vows in 2007 and were married until 2023. During their marriage, Nelson exhibited abusive behavior and engaged in illegal activities. Tragically, their 11-year-old grandson experienced severe trauma due to Nelson’s actions, which contributed to serious health issues, including seizures. Mallory didn’t think twice. She needed an escape, and this was it.   Mallory contacted Lone […]

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Lone Star Legal Aid’s Channing Guidry Helps Child Get Long-Delayed Medicaid Decision

Our client, Autumn, is a minor who never received notice if her Children’s Medicaid was renewed for the new year. Her mother renewed her benefits along with her other young daughters. One daughter received renewal, while Autumn did not receive a response. Texas Health and Human Services (HHSC) told Autumn’s mother that her case would be escalated, but they never […]

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